Showing posts with label Cover Oregon. Show all posts
Showing posts with label Cover Oregon. Show all posts

Tuesday, June 24, 2014

Contractor: Kitzhaber kept Cover Oregon exchange site shuttered for political reasons

Contractor:KitzhaberkeptCoverOregonexchangesiteshuttered

Contractor: Kitzhaber kept Cover Oregon exchange site shuttered for political reasons

posted at 2:41 pm on June 24, 2014 by Ed Morrissey

There are a few oddities about this claim from Cover Oregon’s prime contractor. Oracle isn’t claiming that the Cover Oregon exchange worked properly out of the gate on October 1. The software giant told a House committee investigating the use of federal funds for the ObamaCare site that they did have it functioning well enough by February 1 to finally enroll individuals into health-insurance plans through the website. The decision to keep it off line came from Governor John Kitzhaber, Oracle alleges, as a political move to help him win re-election (via the Daily Caller):

Oracle went out of their way to accuse Kitzhaber personally for playing politics with the website:

Software vendor Oracle provided information last week to the U.S. House and Energy Committee claiming the website was operational in February, but that the state of Oregon pulled the plug on it for political reasons.

The On Your Side Investigators obtained a copy of the Power Point presentation, which alleges the state deliberately distorted the case for abandoning the Cover Oregon website in favor of transitioning to the federal exchange.

“Cover Oregon executives have stated to Oracle that the application functionality is sufficient to support individual enrollment,” Oracle president Safra Catz wrote in a letter addressed to Cover Oregon interim director Clyde Hamstreet and state CIO Alex Pettit. “However, Cover Oregon has not agreed to give individuals direct access to the application. Thus Cover Oregon, not Oracle, made the decision to keep the exchange closed to individuals even though the functionality has been delivered by Oracle.” …

“Oracle can only conclude that the Governor’s unwillingness to release the website is because doing so doesn’t fit with his re-election strategy of blaming Oracle for his own mistakes,” the presentation reads.

That decision to get personal may have something to do with Kitzhaber’s public direction to the state Attorney General to sue Oracle over the website failure.  There are still plenty of unanswered questions about Cover Oregon’s failures and Kitzhaber’s knowledge of them, too. It’s not clear just who benefits most from lawsuits, or perhaps who benefits least, but both sides are already playing hardball. Discovery should be a blast for observers in this fight.

Here’s the rub with Oracle’s claim, though. What possible reason would Kitzhaber have had to reject a working website?  He and Cover Oregon were getting hammered in the press over Oregon’s complete failure to launch its ObamaCare exchange. Kitzhaber was an ObamaCare advocate, and pledged to deliver a working exchange. If Oracle really had one ready to go, Kitzhaber should have jumped at the change to mitigate the failure with some late success. Kitzhaber still would have had plenty of room for “blaming Oracle for his own mistakes,” plus the modicum of operability would have blunted much of the longer-term political damage.

There’s little doubt that politics played a big role in keeping the Cover Oregon failures from being addressed and made public, and Kitzhaber will have plenty of questions to answer. But this Oracle claim is at least curious, if not implausible.


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Thursday, May 22, 2014

Cover Oregon director still getting paid $14K a month after “resignation”

CoverOregondirectorstillgettingpaid$14Ka

Cover Oregon director still getting paid $14K a month after “resignation”

posted at 3:21 pm on May 22, 2014 by Ed Morrissey

The lack of ObamaCare accountability extends farther than just the boundaries of the Beltway. In fact, as The Oregonian discovers, it goes from sea to shining sea. The reviled director of Cover Oregon, whose failed web portal has prompted a federal investigation into potential fraud, supposedly resigned his post and got kicked out of his government sinecure. It turns out that he’s just on an extended vacation (via Drudge Report):

Bruce Goldberg, the respected, long-time director of the Oregon Health Authority, offered to resign on March 18. Two days later, with the Cover Oregon tech mess going from bad to worse, Gov. John Kitzhaber announced that he’d shown Goldberg the door.

The resignation was “effective immediately,” said officials in the governor’s office.

Or so we thought.

It turns out, Goldberg never really left and is now drawing a full-time salary from the state. Oregon officials confirm Goldberg returned to full-time status at the Oregon Health Authority on May 15 and will use his accrued vacation pay until July 18.

He’s getting paid $14,425 a month.

Let’s not forget that Oregon taxpayers are footing that bill to pay for exactly zero enrollments through their $250 million web portal. Governor John Kitzhaber laid all of the blame for the failure at Goldberg’s feet over the past few weeks, no doubt hoping to escape culpability himself. Oregon taxpayers already on the hook for hundreds of millions of wasted dollars might have assumed at that point that at least they weren’t paying for Goldberg’s incompetent leadership any longer, and for very good reason.

What happened? Cover Oregon and Oregon Health Authority played a shell game with Goldberg. His resignation didn’t stop his paycheck at the latter until April 10, when Goldberg officially got paid $3600 a month to be a “consultant” to Cover Oregon. Why Cover Oregon needed to have the man Kitzhaber blamed for its utter failure on hand as a consultant is another question Oregon taxpayers should be asking themselves, but that arrangement only lasted five weeks. That’s when OHA brought Goldberg back on at full salary — and full health and pension benefits, which provides knife-twist irony to this story.

Last week, federal investigators issued subpoenas to Cover Oregon, OHA, and its officials in the criminal probe:

The federal criminal investigation of Oregon’s health insurance exchange took a step into public view Tuesday when the U.S. Attorney’s office issued broad subpoenas seeking information from Cover Oregon and the Oregon Health Authority.

While the Federal Bureau of Investigation’s interest in the exchange debacle had beenpreviously reported, the legal demands dated May 13 indicate things may have moved beyond a preliminary inquiry to a full-blown investigation.

The investigation, led by federal prosecutors and the FBI, is seeking documents, memos, and emails between the two state entities that oversaw the botched health exchange with U.S. authorities in charge of dispensing federal money for the project.

At least they’ll know where to find Goldberg. Maybe Kitzhaber can take a page from the Barack Obama playbook and put Goldberg in charge of the state’s investigation into Goldberg’s alleged failures.


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Tuesday, May 20, 2014

Uh oh: Feds issue subpoenas in investigation of CoverOregon exchange

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Uh oh: Feds issue subpoenas in investigation of CoverOregon exchange

posted at 10:11 pm on May 20, 2014 by Mary Katharine Ham

The incompetence may not just be outrageous, but actually criminal:

The federal criminal investigation of Oregon’s health insurance exchange took a step into public view Tuesday when the U.S. Attorney’s office issued broad subpoenas seeking information from Cover Oregon and the Oregon Health Authority.

While the Federal Bureau of Investigation’s interest in the exchange debacle had been previously reported, the legal demands dated May 13 indicate things may have moved beyond a preliminary inquiry to a full-blown investigation.

The investigation, led by federal prosecutors and the FBI, is seeking documents, memos, and emails between the two state entities that oversaw the botched health exchange with U.S. authorities in charge of dispensing federal money for the project.

Oregon has spent $250 million and three years on an ambitious IT project that failed to produce a fully functional exchange. Instead, what was produced was bug-ridden and largely unfinished, documents show.

Previously, the entire crazy-expensive soap opera as told by HotAir. We (and some of this is federal/our money) are almost $500 million in on this thing, and not a daggone person enrolled. It is a testament to how incompetent the Obamacare roll-out truly has been that $500 million on one state’s exchange is basically a footnote in the broader nationwide failure.

Still no ObamaCare enrollments through Oregon’s exchange

Cover Oregon might finally be ready by December 16th, but probably not

Oh, boy: CoverOregon’s executive director taking a leave of absence

Cover Oregon’s chief tech official resigns; site has signed up exactly zero people

Cover Oregon: If you haven’t heard from us by Monday… you should probably look for alternate coverage

Video: CoverOregon has cost $200 million so far without any successful signups

Great moments in state exchange success: CO director put on leave after fraud indictment

Report: Oregon is about to give up on its ObamaCare exchange

Together, those four failed state ObamaCare exchanges are costing taxpayers at least $474 million


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Monday, April 28, 2014

Oregon officially dumps exchange for Healthcare.gov

OregonofficiallydumpsexchangeforHealthcare.gov posted

Oregon officially dumps exchange for Healthcare.gov

posted at 12:01 pm on April 28, 2014 by Ed Morrissey

Following rumors that the state would dump its ObamaCare exchange, Oregon made it official on Friday. After spending $300 million on a web portal that never enrolled a single person, Cover Oregon’s board of directors voted to become the first state to shut down its own exchange in favor of the federal Healthcare.gov site:

The Oregon board overseeing the state’s deeply flawed health insurance exchange unanimously approved the Obama administration’s plan Friday to take over the marketplace, making Oregon the first state to drop its enrollment Web site for HealthCare.gov.

Directors of the exchange, Cover Oregon, voted Friday to drop its enrollment Web site, which hadn’t fully recovered from a failed launch Oct. 1. Oregon, which was awarded $305 million in federal grants to build the exchange, remains the only state not allowing full online enrollment in Affordable Care Act health plans.

The vote came after Cover Oregon’s top technology official publicly recommended Thursday that the switch be made to HealthCare.gov, but state and federal officials had already agreed to shut down the Oregon-run insurance marketplace for the next enrollment period, scheduled to start Nov. 15. Despite the technology troubles, about 65,000 residents have obtained private insurance plans through Cover Oregon, which has used a hybrid enrollment process requiring paper applications.

“Using the federal technology represents the lowest-risk option,” said Alex Pettit, the exchange’s top technology official. It is estimated that the switch will cost $5 million.

The LA Times’s Maria La Ganga notes that the website will be an albatross in the midterm elections in Oregon, where the governor and one of the state’s US Senators will have to answer for the expensive flop:

With its 7-0 vote, the board of directors for Cover Oregon acknowledged that the state exchange was too expensive and too troubled to fix. Although the state has spent an estimated $248 million to get the operation up and running, it never enrolled a single private insurance customer online. …

One of the only things certain Friday was that policy considerations had quickly given way to political ones. Gov. John Kitzhaber, a former emergency room physician who has dedicated his career to healthcare reform, is up for reelection in November. So is U.S. Sen. Jeff Merkley. Neither Democrat commented Friday, but their Republican opponents wasted little time before pouncing.

State Rep. Dennis Richardson, who is considered the GOP front-runner for governor, accused Kitzhaber of committing “gubernatorial malpractice” in the exchange’s troubles.

“We knew this was coming,” Richardson said in an interview Friday. “The system has been destined to fail from at least a year before the launch date.… We’re stuck paying the bill, the taxpayers are.”

Dr. Monica Wehby, a pediatric neurosurgeon and GOP contender for Merkley’s seat, issued a statement Friday describing herself as “the only U.S. Senate candidate who has opposed Obamacare and Cover Oregon from day one.”

“This latest move to the federal exchange,” Wehby said, “still doesn’t solve the root of the problem. Obamacare is bad for Oregon.”

It also ignores the fact that Healthcare.gov still hasn’t been completely built. In fact, as Erika pointed out on Saturday but is worth repeating here, Oregon just committed to relying on a system that “is still missing massive, critical pieces,” and will for the foreseeable future:

The Obamacare website may work for people buying insurance, but beneath the surface, HealthCare.gov is still missing massive, critical pieces — and the deadline for finishing them keeps slipping.

As a result, the system’s “back end” is a tangle of technical workarounds moving billions of taxpayer dollars and consumer-paid premiums between the government and insurers. The parts under construction are essential for key functions such as accurately paying insurers. The longer they lag, experts say, the likelier they’ll trigger accounting problems that could leave the public on the hook for higher premium subsidies or health care costs.

It’s an overlooked chapter in the health care law’s story that has largely escaped scrutiny because consumers aren’t directly affected. Yet it bolsters the Republican narrative that the government has mishandled the implementation of Obamacare. …

When that front end failed disastrously on Oct. 1, the administration diverted every resource to fix it, further delaying the behind-the-scenes technical functions. The deadline for completing those pieces gave way to January and then to mid-March. Senior officials said early last month that they hoped to have the entire system ready by the summer. Now, even summer appears to be a question mark.

Officials at the Centers for Medicare & Medicaid Services — the federal agency overseeing HealthCare.gov and new insurance exchanges — refused to provide an update on just how much of the back end remains incomplete, the current issues they face and their latest timetable.

This lovely update hit the news cycle late on Friday afternoon, just the same as Cover Oregon’s decision to throw in the towel on its $300 million investment. As far as ObamaCare’s failures being a “Republican narrative,” Guy Benson calls that reality:

That’s not so much a “Republican narrative” as it is a “patently obvious reality.” As crucial pieces of the website continue to be built – seven months after everything was supposed to be ready to do, and with updated “deadlines slipping” — all sorts of problems may rear their head. Phantom enrollments, potentially leading to tragic confusion. And as the story points out, the potential for higher costs to families and taxpayers. One health insurance CEO recently stated that a significant portion of 2015′s premium spikes are a direct result of the administration’s haphazard and unpredictable “fixes” to Obamacare. One wonders how a messy data reconciliation process might continue to impact costs in the coming years. Another point we’ve made repeatedly is that the White House’s chest thumping on enrollment figures is useless without an accurate sense of how many “enrollees” have actually completed the full process to obtain coverage. We know, for instance, that the administration missed badly on its target for “young invincible” sign-ups. We don’t have any official national stats on payment delinquency, or the percentage of “new” enrollees who previously had coverage.

Both Guy and Erika highlighted the part of the Politico story on this Friday afternoon news dump that the missing pieces of the back end mean that the “eight million enrollments” will likely be considerably lower. We already knew that, but the presumption was that the back end would get installed this summer. That would have given insurers much better data with which to calculate premiums in 2015. Now they will likely have to use worst-case estimates, which means premiums are going to rapidly increase again in the next enrollment period — and businesses will start adjusting to that this summer.

The website’s not the only part of ObamaCare that’s incomplete.


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Friday, February 14, 2014

Video: What happened to the Cover Oregon audit?

Video:WhathappenedtotheCoverOregonaudit?

Video: What happened to the Cover Oregon audit?

posted at 10:01 am on February 14, 2014 by Ed Morrissey

How did Cover Oregon blow through more than $120 million and end up with a completely non-functional website? One year ago, when Oregon officials raised questions about the project and the contracts going to Oracle, Oregon Health Authority CIO told other state officials in a Cover Oregon meeting that the Secretary of State’s office had conducted an audit of the contracts, and found no problem. A year later, no one can find any evidence of that audit, which adds yet another dimension to the allegations of fraud involving Carolyn Lawson and Cover Oregon. KATU continues its in-depth investigation of the scandal:

The report goes on to say the issue was resolved, citing an audit by the Secretary of State’s office that “found everything in order.”

But the KATU On Your Side Investigators have learned that that audit – the only piece of evidence used to dismiss major accountability problems surrounding a contract that eventually grew to $119 million – doesn’t exist.

That audit was particularly important because the state’s contract with Oracle lacked the safeguards government’s usually put in place to ensure transparency. ….

The KATU Investigators contacted the Secretary of State’s office to ask for a copy of the audit.

Three different people responded, none of whom had a record of it, and finally it was suggested the Department of Administrative Service might know more.

DAS didn’t know of such an audit either, and referred KATU to the Legislative Fiscal Office.

The LFO didn’t know anything about it, referring KATU back to the Secretary of State’s office.

“I checked with our managers and there is no audit that would substantiate the statement that ‘a SOS audit found everything in order,’” Secretary of State auditor Gary Blackmer wrote to KATU News. “We have not conducted any audits of procurement or accounting practices related to the DHS/OHA Oracle contract.”

The video gives a pretty good overview, but you’ll want to read the full article as well. The QA group Maximus did its own audit, which found exactly the opposite of what Lawson told the rest of the team in that meeting. The problem was that the contracts essentially amounted to “blank checks” because the Cover Oregon team had little documentation about what Oracle was being contracted to produce, and what was provided (Statements of Work, or SOWs) were entirely inadequate. In addition, Maximus found that Oracle used the funds to perform work “outside the scope of the HIX-IT project” — or in other words, it used Cover Oregon money to do other work.

It’s not as if this problem was unnoticed. In that February 2013 meeting, the other Cover Oregon players clearly had concerns about this issue. Lawson put them off by making her claim about the SoS audit, but not everyone was buying it. It also raises the question — again — of what Governor John Kitzhaber knew about the failures of this project and when he knew it. Lawson ended up in tears during the meeting, according to KATU, and at least one of the attendees presumably had a reporting relationship to Kitzhaber (interim state CIO Julie Pearson). It’s difficult to believe that concerns of that depth and at that level eight months before the rollout deadline wouldn’t have reached Kitzhaber’s desk at that time, let alone down the line when the project was clearly derailing.

Don’t be surprised to see fraud investigations at a couple of levels resulting from this scandal.


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Source from: hotair

Tuesday, February 4, 2014

Video: Criminal fraud in Oregon ObamaCare exchange?

Video:CriminalfraudinOregonObamaCareexchange?

Video: Criminal fraud in Oregon ObamaCare exchange?

posted at 8:41 am on February 4, 2014 by Ed Morrissey

Oregon Governor John Kitzhaber promised that its Cover Oregon web portal for the state ObamaCare exchange would lead the nation. The portal managed to lead the nation in incompetence and failure — but did it also lead it in fraud? One lawmaker has blown the whistle on deceptive reports sent to the federal government that allowed Oregon to get tens of millions of dollars from Washington for the project, allegedly including dummy web pages intended to fool HHS into believing that Cover Oregon development was on schedule. KATU continued its investigative reporting into Cover Oregon with this stunning update:

Former Republican state Rep. Patrick Sheehan told the KATU Investigators he has gone to the FBI with allegations that Cover Oregon project managers initiated the design of dummy web pages to convince the federal government the project was further along than it actually was.

If Sheehan’s allegations are true, those managers could face time in jail for fraud.

“One of the allegations that was made was so alarming that it went way beyond a legislative oversight committee and so I did reach out and contact the FBI,” Sheehan said.

“The issue had to do with federal funding and proving some amount of compliance with the federal regulation in order to get funding.”

The problem was that the project’s CIO, Carolyn Lawson, didn’t know how to build a web portal for a health-insurance exchange, and neither did the people hired for the project. She did, however, know how to make it look like she knew how to build one, at least well enough to fool HHS:

What that meant for the Cover Oregon website was that it was able to paint a picture of a flashy website – imagine a concept car that looks flashy in the showroom but doesn’t actually run.

But documents uncovered by the KATU Investigators show Lawson hadn’t actually figured out how to build the site, even as she was promising the federal government – and her bosses – that Cover Oregon’s website was going to work.

So what, exactly, were the federal and state reviewers being shown?

In a Sept. 27, 2012 email to Bruce Goldberg – Lawson’s boss at the Oregon Health Authority, who is now in charge of Cover Oregon – she sent a link to something called “The Solution Factory,” a site hosted by software contractor Oracle.

Lawson wrote in the email that the link went to a site hosting the same demonstrations the team provided to project stakeholders.

“It demonstrates what we have built to date,” she wrote. “By watching this every month, you can see our progress in real time.”

Let’s make sure to note that this doesn’t appear to be a very effective fraud, except when targeted at the truly ignorant. After all, an agency that’s certifying work for a state exchange should have the wherewithal to check the actual functionality. If a bunch of non-functioning web pages was enough to fool HHS into writing $59 million in checks, then the web pages weren’t the only dummies involved here.

State Rep. Patrick Sheehan called the FBI after discovering the potential fraud, which could result in a large amount of prison time at Club Fed if substantiated. The FBI won’t specifically state whether they’re investigating Cover Oregon officials for fraud, but Sheehan says they have discussed the case on several occasions since his first call. Oregon voters might wonder just what Kitzhaber knew on this issue, and when he knew it, too.


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Friday, January 31, 2014

Video: Did Oregon’s governor lie about his knowledge of state exchange flop?

Video:DidOregon’sgovernorlieabouthisknowledge

Video: Did Oregon’s governor lie about his knowledge of state exchange flop?

posted at 1:21 pm on January 31, 2014 by Ed Morrissey

Earlier this month, Democratic Governor John Kitzhaber of Oregon insisted that he and his office got blindsided by the nation’s biggest ObamaCare exchange flop, Cover Oregon. The web portal never successfully launched despite Kitzhaber’s claims that Oregon would lead the nation in ObamaCare implementation and expertise — and staked his reputation as a physician on it. Oddly, though, when the program collapsed, Kitzhaber told everyone, including KATU-TV, that he had not been told of any problems until they arose. When KATU tried to press Kitzhaber on that point, one of his aides brought a quick close to the interview.

That prompted more digging by KATU, which found numerous reports sent to Kitzhaber’s office predicting the collapse of the system long before its rollout. The discoveries make Kitzhaber look a lot less than honest or a lot less than competent, or both:

The claim was incredible because the website had already missed its Oct. 1 launch date. Kitzhaber was, in effect, saying he didn’t know there were problems until weeks after one of the most important projects under his watch had already failed.

It was incredible because mountains of reports from the state’s quality-assurance contractor had been raising glaring red flags for almost two years.

It was incredible because the state had implemented a stringent set of checks and balances for the specific purpose of making sure the project didn’t spiral without people in power knowing.

And it was incredible because the KATU Investigators have unearthed emails and conducted interviews laying out repeated attempts by lawmakers and others involved with the project to get Kitzhaber’s help in righting what was clearly a sinking ship.

KATU’s review of thousands of pages of emails and reports, as well as interviews with many of the key people involved, suggest that either Kitzhaber knew more than he has acknowledged, or that he and his staff somehow remained oblivious to the unfolding disaster despite numerous attempts to bring it to their attention.

The documents also make hash of Kitzhaber’s argument that he had no way of knowing what happened:

From the outset, project oversight was designed to be headed by the governor’s office.

The KATU Investigators obtained an organizational chart illustrating the oversight structure. At the top is the governor’s office, to which several different groups report.

The documents had some odd redactions, which Kitzhaber’s office refused to explain. Instead, KATU simply went around them and talked to the people involved. That produced this smoking gun:

On Sept. 20, 2012, Richardson emailed Kitzhaber to say that he was concerned not only about the alarming findings in Maximus’ reports, but by the fact the warnings seemed to be going unheeded by all involved.

“If you were the investor and I your legal counsel, I would be advising you that the QA report makes it abundantly clear, the HIX-IT project is on a path toward failure and disgrace,” he wrote.

“Since HIX-IT leadership continues to ignore warnings from me, the QA and (the Legislative Fiscal Office), the success of this project and responsibility for the $59 million invested in it rests on your shoulders as Governor and the Executive Branch’s C.E.O.”

Richardson also reached out to Goldberg and Department of Administrative Services COO Michael Jordan.

Goldberg emailed Richardson back on Sept 22: “I have discussed with the Governor’s office this morning and we will be pulling together the staff from both the Health Insurance Exchange Corporation and the IT side of things within the Oregon Health Authority this coming week to address.”

Richardson said he called the governor several days later because he had received no response, and Kitzhaber then returned his call.

“He assured me that he understands the severity of the situation and that he will talk with Goldberg directly and get this taken care of,” Richardson told KATU.

This video runs about 22 minutes, and it’s worth watching all the way through. It’s amazing, mostly so because of the completely inept manner in which Kitzhaber handled both Cover Oregon and the failure itself. One of the biggest lessons from Watergate and a myriad of other political scandals is this: It’s not the crime, it’s the cover-up. The cover-up in this case started well before the rollout of ObamaCare, and continued as late as now even when it became obvious that Kitzhaber had to know more than he admitted.

This video absolutely destroys Kitzhaber’s credibility, and the project itself.

Update: I didn’t notice this at first, but KATU played “Name That Party” in its otherwise excellent report. Kitzhaber is a Democrat, and I’ve edited the opening sentence to reflect that.


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